Why is visitor safety important? 1
Dr. David Ball Director, Centre for Environmental and Risk Management
Managing the health and safety of visitors 11
Emily Ramsay Health and Safety Officer, Forest Enterprise
National Trust policy and practice on visitor .safety in the countryside . 18
Andrea Beddows1 Assistant Coast and Countryside Adviser, National Trust
British Waterways’ approach to user safety , 24
Mike Barrett Chief Safety Engineer, British Waterways
Managing visitor safety 31
Sue Cowlin HM Inspector, Health and Safety Executive
Visitor risk management: Translating theory into practice 38
Jennie Sparkes Visitor Risk Management Specialist, Parks Canada
Programme 43
List of participants 45